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Frequently Asked Questions & Helpful Tips / Tricks

Account and Service Creation

  1. Q: I don't have all the services needed
  2. Q: I get a That email address is already registered to an IBM Cloud account. messsage
  3. Q: I get a Your Watson Studio, Watson Knowledge Catalog, and Watson Machine Learning Lite services must be created in the same service region. error

AutoAI Labs

  1. Q: I am running the AutoAI generated notebooks but see package version errors.

Account Sign up and Service Creation

Q: I don't have all the services needed

  • A: In some rare cases, the services will not automatically provision for you. You can do that manually by following these instructions:

    1. Once you are on IBM Cloud Pak for Data, on the top right corner click on your avatar, and then click on Profile and settings. Go to the Services tab.

    2. If the Machine Learning service instance is not listed under You Cloud Pak for Data Services then find it in the Try our Available Services section and click on the Add button.

    3. Next, note down the name of the Machine Learning service instance in your Cloud Pak for Data section. This is the blue hyperlink underneeth the Machine Learning card title. You will need to provide this name in future steps.

Q: I get the That email address is already registered to an IBM Cloud account. messsage

  • A: You must already have an IBMid account. Follow the login link provided in the error message to login to your existing account.

Q: I get the Your Watson Studio, Watson Knowledge Catalog, and Watson Machine Learning Lite services must be created in the same service region. error

  • A: This means you have previously created some Watson services in a different region. To resolve this, go to the CP4DaaS Login page, select the region you had previously used and then login using the login link at the bottom right. Alternatively, you can create a new account and proceed as a new user to follow along.

AutoAI Labs

Q: I am running the AutoAI generated notebooks but see package version errors

  • A: You need to restart the Jupyter Kernel to ensure the libraries installed in the notebook are found and used.