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Kafka client applications are unable to connect to the cluster. Users are unable to login to the UI.


Client applications are unable to produce or consume messages. The logs for producer and consumer applications contain the following error message:

org.apache.kafka.common.config.ConfigException: No resolvable bootstrap urls given in bootstrap.servers

The Event Streams UI reports the following error:

CWOAU0062E: The OAuth service provider could not redirect the request because the redirect URI was not valid. Contact your system administrator to resolve the problem.


An invalid host name or IP address was specified in the External access settings when configuring the installation.

Resolving the problem

You need to reinstall Event Streams and supply the correct external host name or IP address.