IBM Event Streams support

Let us know what you think about IBM Event Streams.

Chat with us on Slack

Don’t have access to the channel? Get an invite to join.

Gather logs

To help IBM support troubleshoot any issues with your Event Streams installation, run the log gathering script.

IBM Support

As an enterprise customer, benefit from IBM's world-class support

Support matrix

Note: For information about end of support (EoS) dates for the IBM Event Streams operator-based releases, see announcement letter.

Event Streams operand version Operator version Operator channel Kafka version shipped Container platform Systems Data storage
11.0.3

*CD release
3.0.4 v3.0 3.2.0 Red Hat OpenShift Container Platform
- 4.10.0 or later fix levels
- 4.9.0 or later fix levels
- 4.8.0 or later fix levels
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux on IBM Power Systems (ppc64le)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
If you want to set up persistent storage, Event Streams requires block storage configured to use the XFS or ext4 file system.
The use of file storage (for example, NFS) is not recommended.

For example, you can use one of the following systems:

- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
- Rook Ceph
- Red Hat OpenShift Container Storage
11.0.2

*CD release
3.0.3
3.0.2
v3.0 3.2.0 Red Hat OpenShift Container Platform
- 4.10.0 or later fix levels
- 4.9.0 or later fix levels
- 4.8.0 or later fix levels
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux on IBM Power Systems (ppc64le)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
11.0.1

*CD release
3.0.1 v3.0 3.1.0 Red Hat OpenShift Container Platform
- 4.10.0 or later fix levels
- 4.9.0 or later fix levels
- 4.8.0 or later fix levels
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux on IBM Power Systems (ppc64le)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
11.0.0

*CD release
3.0.0 v3.0 3.0.0 Red Hat OpenShift Container Platform
- 4.10.0 or later fix levels
- 4.9.0 or later fix levels
- 4.8.0 or later fix levels
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux on IBM Power Systems (ppc64le)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.5.0

*CD release
2.5.3
2.5.2
2.5.1
2.5.0
v2.5 2.8.1 Red Hat OpenShift Container Platform
- 4.10.0 or later fix levels
- 4.9.0 or later fix levels
- 4.8.0 or later fix levels
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux on IBM Power Systems (ppc64le)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.4.0

*CD release
2.4.0 v2.4 2.8.0 Red Hat OpenShift Container Platform
- 4.8.0 or later fix levels
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.3.1

*CD release
2.3.1 v2.3 2.6.2 Red Hat OpenShift Container Platform
- 4.8.0 or later fix levels
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.3.0

*CD release
2.3.0 v2.3 2.6.0 Red Hat OpenShift Container Platform
- 4.7.0 or later fix levels
- 4.6.8 or later fix levels
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.2.1-eus

(Event Streams product version 10.2.1)

*EUS release
2.2.6 v2.2 2.6.3 Red Hat OpenShift Container Platform
4.6 only (any fix level)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.2.1-eus

(Event Streams product version 10.2.1)

*EUS release
2.2.5
2.2.4
2.2.3
2.2.2
2.2.1
v2.2 2.6.2 Red Hat OpenShift Container Platform
4.6 only (any fix level)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.2.0-eus

(Event Streams product version 10.2.0)

*EUS release
2.2.0 v2.2 2.6.0 Red Hat OpenShift Container Platform
4.6 only (any fix level)
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.1.0

*CD release
2.1.0 v2.1 2.6.0 Red Hat OpenShift Container Platform
- 4.5.6 or later fix levels
- 4.4.4 or later fix levels
- 4.3.22 or later fix levels
- Linux 64-bit (x86_64) systems
- Linux on IBM z13 (s390x) or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 
10.0.0

*CD release
2.0.1
2.0.0
v2.0 2.5.0 Red Hat OpenShift Container Platform
- 4.5.4 or later fix levels
- 4.4.4 or later fix levels
- 4.3.22 or later fix levels
- Linux 64-bit (x86_64) systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
 

Continuous Delivery (CD) support model

IBM Event Streams releases 10.x and later use the continuous delivery (CD) support model, except for versions 10.2.x which are Extended Update Support (EUS) releases.

Product defect fixes and security updates are only available in the latest CD version, in line with the IBM’s continuous delivery lifecycle policy (for more information, see the Event Streams support lifecycle addendum. Ensure you stay current with the installation of the latest CD update packages.

Extended Update Support (EUS) releases

IBM Event Streams versions 10.2.x, running only on Red Hat OpenShift 4.6, benefit from defect support until 27 October 2022, in line with the Extended Update Support provided for Red Hat OpenShift 4.6.

Important: To qualify for Extended Update Support (EUS), ensure you have the supported OpenShift version, and only use the listed Event Streams operator versions for the operand. For more information about operator requirements for EUS releases, see the Cloud Pak documentation. No fixes will be provided for Extended Update Support (EUS) releases after 27 October 2022. This does not affect the End of Support (EoS) date, or the support for moving to later versions for customers that have entitlement.

End of support versions

The following IBM Event Streams versions are no longer supported.

Important: The end of support (EoS) date for IBM Event Streams Helm-based releases was 30 April 2022. For more information, see announcement letter.

Red Hat OpenShift platforms

Event Streams version Helm chart version Kafka version shipped Container platform Systems Data storage
2019.4.6

Note: Only available through Fix Central.
1.4.5 2.3.1 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.1 - Linux 64-bit (x86_64) systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.5

Note: Only available through Fix Central.
1.4.4 2.3.1 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.1 - Linux 64-bit (x86_64) systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.4

Note: Only available through Fix Central.
1.4.3 2.3.1 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.1 - Linux 64-bit (x86_64) systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.3 in IBM Cloud Pak for Integration 1.4.2 2.3.1 Red Hat OpenShift Container Platform 4.2 and 4.3 - Linux 64-bit (x86_64) systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.3

Note: Only available through Fix Central.
1.4.2 2.3.1 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.1   - NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.2 in IBM Cloud Pak for Integration 1.4.1 2.3.1 Red Hat OpenShift Container Platform 4.2 and 4.3 - Linux 64-bit (x86_64) systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.2

Note: Only available through Fix Central.
1.4.1 2.3.1 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.1   - NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.1 in IBM Cloud Pak for Integration 1.4.0 2.3.0 Red Hat OpenShift Container Platform 4.2   - NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.4.1 1.4.0 2.3.0 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.1   - NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
2019.2.3
Note: Only available in
IBM Cloud Pak for Integration.
1.3.2 2.2.0 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.0.1907 (or later fix pack) - Linux 64-bit (x86_64) system
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
2019.2.2
Note: Only available in
IBM Cloud Pak for Integration.
1.3.1 2.2.0 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.0.1907 (or later fix pack) - Linux 64-bit (x86_64) system
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
2019.2.1 1.3.0 2.2.0 Red Hat OpenShift Container Platform 3.11 with IBM cloud foundational services 3.2.0.1907 (or later fix pack) and 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
      Red Hat OpenShift Container Platform 3.10 with IBM cloud foundational services 3.1.2    
2019.1.1 1.2.0 2.1.1 Red Hat OpenShift Container Platform 3.9 and 3.10 with IBM cloud foundational services 3.1.2 - Linux 64-bit (x86_64) systems
- Linux on IBM Z systems
- NFS version 4
- GlusterFS version 3.10.1

Other Kubernetes platforms

Event Streams version Helm chart version Kafka version shipped Container platform Systems Data storage    
2019.4.6

Note: Only available through Fix Central.
1.4.5 2.3.1 IBM Cloud Private 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
   
2019.4.5

Note: Only available through Fix Central.
1.4.4 2.3.1 IBM Cloud Private 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
   
2019.4.4

Note: Only available through Fix Central.
1.4.3 2.3.1 IBM Cloud Private 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
   
2019.4.3

Note: Only available through Fix Central.
1.4.2 2.3.1 IBM Cloud Private 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
   
2019.4.2

Note: Only available through Fix Central.
1.4.1 2.3.1 IBM Cloud Private 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
   
2019.4.1 1.4.0 2.3.0 IBM Cloud Private 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
- Kubernetes local volumes
- Amazon Elastic Block Store (EBS)
   
2019.2.3
Note: Only available in
IBM Cloud Pak for Integration.
1.3.2 2.2.0 IBM Cloud Private 3.2.0.1907 (or later fix pack) - Linux 64-bit (x86_64) system
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
   
2019.2.2
Note: Only available in
IBM Cloud Pak for Integration.
1.3.1 2.2.0 IBM Cloud Private 3.2.0.1907 (or later fix pack) - Linux 64-bit (x86_64) system
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
   
2019.2.1 1.3.0 2.2.0 IBM Cloud Private 3.1.2, 3.2.0.1907 (or later fix pack), and 3.2.1 - Linux 64-bit (x86_64) systems
- Linux on IBM z13 or later systems
- Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
- NFS version 4
- GlusterFS version 3.10.1
- IBM Spectrum Scale version 5.0.3.0
   
2019.1.1 1.2.0 2.1.1 IBM Cloud Private 3.1.1, 3.1.2, and 3.2.0.1907 (or later fix pack) - Linux 64-bit (x86_64) systems
- Linux on IBM Z systems
- NFS version 4
- GlusterFS version 3.10.1
   
      IBM Cloud Private 3.1.2 - Microsoft Azure (IaaS)
- Amazon Web Services (IaaS)
     
2018.3.1 1.1.0 2.0.1 IBM Cloud Private 3.1.1 and 3.1.2 - Linux 64-bit (x86_64) systems
- Linux on IBM Z systems
- NFS version 4
- GlusterFS version 3.10.1
   
    IBM Cloud Private 3.1.0 Linux 64-bit (x86_64) systems        
2018.3.0 1.0.0 2.0 IBM Cloud Private 3.1.0 Linux 64-bit (x86_64) systems - NFS version 4
- GlusterFS version 3.10.1
   

Support policy

IBM Event Streams incorporates both IBM proprietary and open source components, including Apache Kafka. In case of a problem with any of these components, IBM will investigate, identify, and provide a fix when possible. Where the fix applies to an open source component, IBM will work with the open source community to contribute the fix to the open source project as appropriate.

If you encounter client-side issues when using Event Streams with clients that are not provided by IBM, IBM can assist you in working with the open source community to resolve those issues.