Attention: This version of Event Streams has reached End of Support. For more information about supported versions, see the support matrix.

The UI cannot load data

Symptoms

When using the Event Streams UI, the Monitor and the Topics > Producers tabs do not load, displaying the following message:

Problem with piping message.

Causes

The IBM Cloud Private monitoring service might not be installed. In general, the monitoring service is installed by default during the IBM Cloud Private installation. However, some deployment methods do not install the service.

Resolving the problem

Install the IBM Cloud Private monitoring service from the Catalog or CLI.