Attention: This version of Event Streams has reached End of Support. For more information about supported versions, see the support matrix.

Gathering logs

To help IBM Support troubleshoot any issues with your Event Streams instance, use the oc adm must-gather command to capture the must gather logs. The logs are stored in a folder in the current working directory.

To gather diagnostic logs, run the following commands as Cluster Administrator:

  1. Log in to your Red Hat OpenShift Container Platform as a cluster administrator by using the oc CLI (oc login).
  2. Run the following command to capture the logs:

    oc adm must-gather --image=icr.io/cpopen/ibm-eventstreams-must-gather -- gather -m eventstreams -n <namespace>

To gather system level diagnostics in addition to the Event Streams information:

  1. Log in to your Red Hat OpenShift Container Platform as a cluster administrator by using the oc CLI (oc login).
  2. Run the following command to capture the logs:

    oc adm must-gather --image=icr.io/cpopen/ibm-eventstreams-must-gather -- gather -m system,eventstreams -n <namespace>

These logs are stored in an archive file in a folder in the current working directory. For example, the must-gather archive could be located on the path:

must-gather.local.6409880158745169979/icr-io-cpopen-ibm-eventstreams-must-gather-sha256-23a438c8f46037a72b5378b29decad00e871d11f19834ba75b149326847e7c05/cloudpak-must-gather-20200624100001.tgz