Attention: This version of Event Streams has reached End of Support. For more information about supported versions, see the support matrix.

403 error when signing in to Event Streams UI

Symptoms

Signing into the Event Streams UI fails with the message 403 Not authorized, indicating that the user does not have permission to access the Event Streams instance.

Causes

The most likely cause of this problem is that the user attempting to authenticate is part of an IBM Cloud Private team that has not been associated with the Event Streams instance.

Resolving the problem

Configure the IBM Cloud Private team that the user is part of to work with the Event Streams instance by running the iam-add-release-to-team CLI command.

Run the command as follows:

cloudctl es iam-add-release-to-team --namespace <namespace for the Event Streams instance> --release <release name of the Event Streams instance> --team <name of the IBM Cloud Private team that the user is imported into>

The user can authenticate and sign in to the Event Streams UI after the command runs successfully.